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Repairs Co-Ordinator

BUSINESS NEED / PURPOSE OF ROLE
Reporting directly to the Production Manager, the Repairs Coordinator is a highly visible position, directly responsible for the daily processing, organization, and management of repair orders, customer service, and vendor relationships ensuring on time delivery of pump repairs from the workshop.

KEY RESPONSIBILITIES and AUTHORITY

- Plan and track open Repair Orders and update their progress.
- Create and maintain the planning system for Repair Orders
- Review Repair Orders for accuracy, make and track changes needed, and submit daily updates
- Maintain open and timely communications with the Production and Sales on potential changes on repair timelines.
- Enter Repair Orders in the order tracking system as needed
- Accurately monitor and maintain stock levels agreed for customer contracts
- Additional duties as assigned

KEY ACCOUNTABILITIES

- Effective planning of Repair orders
- Ensuring documentation is available in advance for repairs that are planned co-ordinating with engineering
- Highlighting capacity issues or planning issues on workload
- Updating both internal and external customers on repair order status
- Ensuring planning system is up to date and daily, weekly job priorities are communicated to production

PERSON SPECIFICATION / EXPERIENCE REQUIRED

- Strong ERP, computer and IT skills
- Engineering background
- Previous experience in planning repair or job work scopes
- High School Diploma or Equivalent
- Strong attention to detail
- Ability to prioritize and manage multiple projects
- Basic Math and Measurement Skills
- Excellent organizational skills
- Strong proficiency with MS Office, particularly Excel, and general office technology
- Demonstrated ability to use sound judgment and discretion in dealings with outside vendors, coworkers, and clients
- Pump service experience preferred but not required
- Professional, polished communication skills - oral and written

QUALIFICATIONS / EDUCATION
BSc Mechanical Engineering with min 3 years, Language 1 : English


Vacancy Summary

Salary
65k - 85k pa + TAX FREE Package
Location
Dubayy
Job Type
Permanent
Start Date
ASAP
Ref No
305263-TAREPCO01_125926
Date Advertised
11 Jan 2017


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The Highfield Recruitment Company Ltd
Tom Archer

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